Returns & Exchanges
At DTLR, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for unworn merchandise in its original packaging. Please ensure all tags are attached and the items are in sellable condition to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in the original shipping box and include the printed packing slip to ensure faster processing.
Ship It Back
Affix the prepaid shipping label provided via the portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves your return, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing